Thank you for shopping at zeflunar. We provide high-quality products and offer warranty services for all eligible items. Please read the following warranty policy to understand the coverage, application process, and other relevant information.
Warranty Coverage
Product Warranty Period All products come with a warranty period from the date of purchase, as specified by the manufacturer for each item.
Coverage Items The warranty covers defects or damages due to materials or workmanship, excluding damages caused by misuse or normal wear and tear.
How to Apply for Warranty
Contact Support: To apply for a warranty, contact our customer service team via phone or email, providing your order number and product details.
Evaluation and Processing: Our technical team will assess the issue with your product and guide you through the next steps.
Overview of Warranty Application Process
Step
Description
Contact Customer Support
Provide order number and product details
Technical Team Evaluation
Confirm eligibility for warranty
Further Processing
Guide on repair or replacement
Returns and Exchanges
If a product cannot be repaired within the warranty period, we will decide whether to replace it or issue a refund based on the circumstances.
Please note that all returns must be accompanied by the original proof of purchase.
User Responsibility
Users are responsible for using and maintaining the product properly to ensure its normal operation. Damages resulting from improper use are not covered under the warranty.
Policy Updates
Any updates to this warranty policy will be announced on our website in advance. Please check periodically for the latest information.
Thank you for trusting zeflunar. If you have any questions or need further information, please feel free to contact us.
Contact Information
Company Name: 重庆奇岚新网络科技有限公司
Phone: +86 19823525984
Email:service@mail.zeflunar.com
Company Address: 重庆市两江新区金渝大道42号附221号
Online Customer Service
Email
WhatsApp
After receiving the goods, if there are any quality issues/returns/exchanges, please click to send an email: fast@shopping01-vip.com
For questions about price, product features, logistics, order status, etc., please click to send an email:service@shopping01-vip.com